Terms and Conditions
1.1. Catering services in this agreement, such as preparation, creation, delivery, and presentation of food for an event are provided by Juniper Catering Services.
1.2. The person, firm or company making the booking is referred to as ‘the Client’.
1.3. Confirmation of a booking with Juniper Catering Services is made in writing by or on behalf of a Client and is referred to as ‘the Confirmation’.
1.4. Any function, occasion or other event for which Juniper Catering Services is engaged or expected to be engaged under these Terms & Conditions us referred to as the ‘Event’.
1.5. Any persons or companies who provide products or services in respect of Events are referred to as ‘Suppliers’.
1.6. The ‘Agreement’ meant the contract between Juniper Catering Services and the Client to which these Terms & Conditions apply.
Booking your Date with Juniper Catering
2.1. Juniper Catering Services has the right to require a Confirmation in writing by signing an agreement which will be provided to the client by Juniper Catering Catering based on the Terms & Conditions set herein.All event bookings must be confirmed in writing by the Client.
3.1. A booking deposit worth 30% of the total amount is required to secure Juniper Catering Services for the date of your event.
3.2 A deposit figure ( subject to the inclusion of VAT) will be provided to the Client in writing by Juniper Catering Services once your booking confirmation is received. This deposit will be deducted from the total event costs which will be issued to the Client no later than two (2) months prior the event.
- Payment Methods
4.1. Payment methods available include bank transfer, debit card, credit card, cash.
5.1 Booking Confirmation
5.1 Once the Client’s deposit/s have been received, a receipt will be issued by Juniper Catering Services together with a formal confirmation letter which will include your draft menu, event summary and estimated costs based on the number of guests and selections made by the Client.
- Number of guests
6.1. All prices are quoted for a specific number of guests and any change in numbers can affect the menu, hire, staffing and other event costs.
6.2.Confirmation of final numbers must be provided in writing within the booking confirmation and this agreement.
6.3. Any decrease in final guest numbers must be confirmed to Juniper Catering Services no later than 45 days prior to the event.
6.4. Any decrease in final guest numbers 44 days prior the event cannot be accepted and the full charge will be made.
6.5. For any increase after final numbers have been given, we reserve the right to charge a supplement for the additional preparation time.
- Variation to the Price
Where children are attending – if over 7 years of age they are payable at the same rate as adults, if under 7 years of ages they are chargeable at half the adult price. Children under 3 years will be free of charge.
8.1. On receipt of the signed proposal we will invoice 30% of the total which is due for payment within 14 days in order to confirm the booking.
8.2. A further 70% will be invoiced 28 days before the Event and is due for payment no later than 7 days prior to the event date.
8.3. If the Event is less than 28 days from the date of Confirmation, the full amount will be invoiced and must be received, no later than 14 days prior to your event date in order to confirm your booking.
8.4. Bookings are only confirmed on receipt of the deposit worth 30% of the total amount.
8.5. Any queries arising from an invoice must be communicated in writing to Juniper Catering Services within 5 days of receipt.
8.6. Payment can be made by bank transfer, debit or credit card or cash.
- Payment of Total Event Costs Prior to Event
9.1 Payment in full is required for all catering services to be provided by Juniper Catering Services prior to the event.
10.1. All prices are quoted exclusive of VAT which will be applied at the relevant rate
- Event CancellationPolicy
11.1. Client understands that once an Event has been Confirmed, Juniper Catering is committing time and resources in this event and thus cancellation would result in lost income and lost business opportunities.. For that reason, charges are payable for any cancellation of a Confirmed Event.
11.2. Any cancellation made by the Client must be notified to Juniper Catering Services in writing. Date of receipt of this notice will determine the cancellation charge applicable.
10.3. In the event of cancellation of an Event, the following percentages of sales value will be charged to the Client:
11.3. Over 60 days’ notice of cancellation No Charge
Between 59 and 31 days’ notice of cancellation 50% of the deposit provided by the client
Between 30 and 16 days’ notice of cancellation 100% of the deposit provided by the client
Less than 15 days’ notice of cancellation 80% of the of the contracts’ full amount provided by the client.
- Loss & Damage
12.1. The Client is wholly responsible for all equipment from the time of delivery until it is collected.
12.2. Any breakages, loss or damage, caused by the Client or the Client’s guests, will be charged to the Client at the full replacement cost.